A video series by Alan Nichol

The architecture of production AI agents.

The elements of a modern agent architecture, explained in 1 minute each.

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04 episodes · 1 upcoming
Multitasking preview

Filing a claim, arranging a courtesy car, answering questions — all at once.

Watch an agent handle a full insurance claim. While the customer uploads photos, the agent arranges a rental and answers follow-up questions in parallel.

Memory preview

The shift from slots to memory is as big as intents to LLMs.

Not a database — a memory. It learns what matters across skills, channels, and conversations without being told what to look for. When a customer comes back on a different channel, the conversation picks up where it left off.

Skills preview

Too many agent architectures rely on prompt and pray.

Rasa skills sit on a spectrum from fully controlled to fully autonomous. Build once, compose freely, test in isolation.

Self-improving agents preview

Are you in control, or trusting a black box?

Every conversation your agent handles is signal. Rasa gives your coding agent the context to diagnose what went wrong, write the fix, and test it — before a real user ever sees it.

05 — Orchestration

Coordinating agents at the scale of the enterprise.

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05
Orchestration
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